Privacy Policy

This Privacy Policy governs the manner in which Crenet Games ("we", "us", or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://crenet.games website ("Site") and all products and services offered by Crenet Games.

1. Data Controller

For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, Crenet Games is the Data Controller of your personal data. If you have any questions about this Privacy Policy, please contact us at support@crenet.games.

2. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including when Users visit our site, register for a Crenet Link account, and connect third-party OAuth identities (e.g., Google, Discord, Twitch, Steam). The personal data we collect may include your email address, display name, and unique identifiers from connected platforms. We only collect this information if you voluntarily submit it to us.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you link third-party accounts or accept our cookies.
Contractual Necessity: To provide you with your account, game access, and save data synchronization.
Legitimate Interests: To improve our services, ensure security, and detect fraud.

4. How We Use Collected Information

Crenet Games may collect and use Users' personal information for the following purposes:

To personalize user experience: We use information to synchronize your game progress and identity across our games.
To improve our Site: We may use feedback you provide to improve our products and services.
To send periodic emails: We may use your email address to respond to inquiries, questions, password resets, and other requests.

5. Data Retention Policy

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy:

Active Accounts: We retain your profile and game data as long as your account remains active.
Account Deletion: If you exercise your Right to Erasure, your personal data is immediately deleted from our active databases. Any residual data in automated system backups will be purged according to our platform's automated schedule (maximum of 30 days).
Inactive Accounts: We reserve the right to delete accounts that have been completely inactive for a period of 2 years.

6. Your Data Protection Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

Right to Access & Portability: You can request a copy of your data at any time via the "Export My Data" button in your account settings.
Right to Erasure: You can permanently delete your account and all associated data using the "Permanently Delete Account" button in your account settings.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

7. Data Security & International Transfers

We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Our backend utilizes Supabase, which securely stores and encrypts your data. Data may be transferred to and maintained on servers located outside of your state or country, where data protection laws may differ. We ensure appropriate safeguards are in place for these transfers.

8. Third-Party Websites and Services

Users may find content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. Furthermore, we use Google AdSense for advertising. AdSense uses cookies to serve ads based on your prior visits to our website or other websites. You can manage your ad personalization via your Google Account settings.

9. Changes to this Privacy Policy

Crenet Games has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

10. Children's Privacy (COPPA)

Our Site and games are intended for general audiences and are not directed at children. We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not create a Crenet Link account or submit any personal information to us. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to permanently delete that information and the associated account from our servers.

11. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Crenet Games
https://crenet.games
support@crenet.games

This document was last updated on October 1, 2026.